Policies
Exchange policy
We do our best to provide the best service to our customers. A sizing chart is provided to help our customer determine a fit that is comfortable.
An exchange will be made if:
1. The colour of the product we delivered is not the colour customer has ordered.
2. The size of the product we delivered is not the size customer has ordered.
3. The product is torn/damaged at the time of delivery after the customer has checked the product.
We allow exchange within 7 days after receiving the item.
We will either refund the payment for the returned item, or the customer can order
another item of a similar or higher value. Do note that the new item may take
another few working days. Postage incurred to return the item is solely borne by the customer.
Refund policy
A full refund of the product paid will be made if:
1. The product is no longer in stock after making the payment.
2. Customer wishes to withdraw before the order has been processed.
3. We delivered the wrong product and the customer choose a refund.
Welcome to Sophie's Closet
Let Sophie's Closet exudes your confidence, style, feminity and sexiness. Enjoy the offerings.
